The Caribbean College of Family Physicians (CCFP) is committed to protecting the privacy of its members and customers. The CCFP maintains safeguards to store and secure information about its members and customers. The safeguards may be physical, electronic, or procedural. This Privacy Policy (“Policy”) describes: (i) how the CCFFP collects information from its websites and through your other voluntary interactions with the CCFP (e.g., subscription to an CCFP publication, communication with the CCFP Member Resource Center, purchase of an CCFP product, application for CCFP membership, registration to an CCFP event, participation in a member survey); and (ii) how the CCFP uses this information. With respect to websites, please note that this Policy applies only to the CCFP’s websites and not to the websites of unrelated third-party companies or organizations to which the CCFP provides links, or to any software that may be downloaded from the CCFP’s websites. 

By visiting the CCFP’s websites (i.e., ), becoming a member or customer, or otherwise voluntarily submitting information to the CCFP, you agree to this Policy. The CCFP reserves the right to make changes to this Policy at any time; in such case, the CCFP will post a notice that this Policy has been modified by revising the “Last updated” date at the bottom of this page. 

What information does the CCFP collect?
The CCFP collects two types of information: (1) non-personally identifiable information for everyone who visits its websites; and (2) personally identifiable information for members, registered website users, and anyone who purchases or requests products, services, or information. 
Non-personally identifiable information
The CCFP employs cookies to collect information about all visitors to CCFP websites, including pages viewed and the order visited, terms used in searching CCFP websites, and products investigated or purchased. The CCFP uses cookies to offer greater functionality, and the information generated from these cookies is used to help determine which services are most important and to guide editorial and business decisions. 
Users who do not desire the functionality offered by cookies may disable cookie functionality in their browsers or through settings on their mobile devices; however, users who do so may not be able to use some features of CCFP websites. 
For example, a registered user must have cookies enabled in order to access the registered-user sections of the CCFP websites. For system administration and troubleshooting, the CCFP also logs the originating Internet Protocol (IP) address, the browser and operating system used, and information about your individual use, such as time and date of visits, duration of sessions, and other similar usage or system data. 
The CCFP collects this non-personally identifiable information from users who are browsing the public areas of CCFP websites. The CCFP may review this information if a user’s account is associated with: (i) attempts to violate the security of CCFP computer networks; (ii) activity that degrades the performance of CCFP websites; or (iii) activity that might be related to copyright or other violations. The CCFP may also use this information in conjunction with personally identifiable information (as set forth below under “How does the CCFP use information collected?”).
Personally identifiable information
In addition to the non-personally identifiable items listed above, the CCFP records the user’s name and member/customer ID number for all registered users (i.e., users who have logged into a password-protected area of an CCFP website). In the course of using CCFP websites, a user may be asked to provide personally identifiable information (e.g., name, address, zip code, email address, telephone number, fax number, credit card payment information) in order to purchase a product, participate in an CCFP activity, subscribe to a journal, request information, or otherwise interact with the CCFP. In addition, users may be asked to update their contact information. 
The CCFP also collects email addresses provided via membership applications and renewals, website registrations, product purchases, member surveys, downloads of certain materials, email communication sign-ups, and comments made in discussion threads on CCFP websites. 
Important note for CCFP members: The CCFP also maintains a membership database. The information in this database (e.g., Member Identification Number [MIN] numbers; demographic information, such as education and specialty) is drawn from membership applications, dues payment forms, subscriptions, product orders, continuing medical education (CME) reporting, public databases, member surveys, and other correspondence between the CCFP and its members or chapters. 
Credit card information: The CCFP does not disclose the credit card account information or activity of its customers. When members and customers pay using their credit cards, the CCFP submits this information encrypted to obtain payment from the appropriate clearing house. If credit card numbers are stored in CCFP databases, they are encrypted. 
How does the CCFP use information collected?
The CCFP uses the information it collects to better serve members, customers, and visitors to the CCFP websites in the following ways: 
 CCFP services and products
 The CCFP uses information collected to improve its web content, to respond to visitor needs and preferences, and to develop new products and services. For example, the CCFP will combine non-personally identifiable information (e.g., data stored in cookies, user’s IP address) with personally identifiable information (e.g., user’s name, member/customer ID, email address) to offer products and services that may be of specific interest to the user. 
 Disclosure to third parties 
The CCFP makes member contact information available in its online membership directory only to other members of the CCFP who have verified their membership status before entering the online membership directory. The CCFP may also make your contact information and/or other personally identifiable information publicly available in connection with CCFP programs and events or for other purposes, as permitted by you. The CCFP also shares membership, demographic, CME, and/or contact information with organizations such as the following: CCFP chapters; the CCFP Foundation; FamMedUWIMONA; Medical Council of Jamaica (MCJ), and the Medical Association of Jamaica (MAJ) . 
The CCFP also may share CME activity participation records with medical licensing boards (which may include CME reporting agents and/or contractors of those boards). Such records may include, but not be limited to: the member’s name and license number; the name and date of the CME activity; and the number of credits received for participation in the CME activity.
The CCFP also may disclose limited personally identifiable information (e.g., name, address, email address, MI number, purchase information) to outside service providers that help the CCFP offer products, services, and information. For example, the CCFP may work with outside service providers to: (i) distribute emails or make telephone solicitations; (ii) assist with direct marketing, customize journal advertisements, and collect data; (iii) help detect and prevent fraud; and (iv) otherwise assist the CCFP in enhancing its products, services, and other offerings, and serving its members and customers. The CCFP requires that these outside service providers agree to keep confidential all such information and to use it for the purposes designated by the CCFP. 
Like many other organizations, the CCFP may use outside marketing companies to place and monitor advertisements or links on CCFP websites and on other websites. These companies may use non-personally identifiable information (e.g., links clicked on during a visit, browser type, time and date, subject of advertisements clicked on or scrolled over) and personally identifiable information (e.g., MI number) during your visits to CCFP websites and other websites in order to provide advertisements about products and services more likely to be of interest to you. These companies typically use a cookie or a third-party web beacon to collect this information. The CCFP is not responsible for the collection or use of information by such marketing companies or third-party websites. 
On occasion, the CCFP also may provide, either itself or through an outside service provider, personally identifiable information (e.g., name, address, demographic information) to third parties that offer their own CME, products, or services deemed of potential interest to members and/or to the clinical or socioeconomic practice of medicine. These third parties only receive names and addresses; they do not receive phone numbers, fax numbers, or email addresses. 

Once someone voluntarily provides an email address, the CCFP assumes it has permission to email that person with questions, transaction follow-up, and advertisements, and to send bulk email messages. The CCFP collects data to track the effectiveness of emails, which enables the CCFP to better serve its audiences.
 As noted earlier, there are instances in which the CCFP will share email addresses of its members and customers with outside service providers who assist the CCFP in offering its products and services and who are under an obligation of confidentiality; however, the CCFP does not sell or rent the email addresses of its members and customers. 
 Disclosure required by law or emergency circumstances.
The CCFP may release personal information to third parties in order to comply with legal requirements.
External relationships 
The CCFP has agreements with other organizations that offer products and services through CCFP websites or third party agreements. When the user interacts with these organizations on the organizations’ websites, whether as a result of following links from an CCFP website, within an CCFP email, or otherwise, different rules and privacy policies may apply. Since the CCFP does not control the collection of information or the use of information collected via these other organizations’ websites, the CCFP is not responsible for their privacy practices, security, or content. 
Opting out 
While the CCFP hopes that the information in this Policy helps you understand how the CCFP uses and protects your information to provide you with better service, you may still choose not to receive information from the CCFP. 
Email opt-out
All of the CCFP’s marketing emails and some of its informational emails include a link for unsubscribing. Registered users on the CCFP’s websites also can log in to the section to change their email preferences. The CCFP will apply your unsubscribe request as quickly as possible. However, because there may be email campaigns already in progress, you may continue to receive emails from the CCFP for a few days. The CCFP requires up to 10 days to apply your unsubscribe request. After this time, you should no longer receive marketing or informational emails from the CCFP. You may still receive emails regarding your transactions (e.g., confirmation that you have placed an order). 
Direct mail opt-out 
To discontinue receipt of the CCFP’s newsletters and direct mail promotions, please call the CCFP Secretariat at (876) 946-0954 or 876-517-6636. Your request will be processed as quickly as possible. However, due to mailing lead times, it is possible that you may receive a few more mailings from the CCFP. After six to eight weeks, you should no longer receive mailings from the CCFP. For questions or concerns about this Policy, please contact Last updated: November 8, 2023